Many of you who have an email account with comcast aren't getting our school emails. I've talked to a comcast rep (and tried this out on my own account!) and it's because of the comcast spam filters. Unfortunately, there's not an easy fix. Because we send out emails to multiple parties, there's a good chance our emails will be blocked by comcast accounts.
To view school emails:
- Go to preferences in your comcast/xfinity email account.
- Click on Emails.
- Go to Spam Filtering.
- Place a check in Save a copy of emails marked as spam.
This will allow you to view messages being flagged as spam--including WIPP emails. In your spam folder, select the WIPP email and mark it as not spam from the little email menu bar.
This doesn't mean that all WIPP emails will now get through--they'll still end up in your spam folder, but at least you'll know where they are!
Thanks for your patience!
Hope this helps with our communication!
Kathleen